Practical Six Sigma Tools for Systems Engineers

Speaker

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Rick Hefner

Abstract

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Six Sigma has proven to be a powerful enabler for process improvement. Can significant payoffs be achieved by an individual engineer or manager who implements selected tools? Will these results convince the organization to make a broader investment?

This tutorial will explain how to select and use Six Sigma tools and methods for maximum benefit. The focus is on individual use, not organizational Six Sigma programs. Attendees will leave with several tools they can use immediately in their current environment, even if their organization is not implementing Six Sigma.

Topics:

• Six Sigma Benefits for Early Adopters – What the Books Don’t Tell You
• The 7 Six Sigma Tools Everyone Can Use
• Voices of Customer, Voice of Process, Voice of Business
• Dirty Data (and How to Fix It)
• Statistical Process Control – Where Does It Apply to Engineering?
• Convincing Senior Management: The Value Proposition
• Cheap Sources of Information and Tools

Biography

Dr. Rick Hefner is the Director of Process Management at Northrop Grumman. Northrop Grumman has been an industry leader in CMMI adoption. Over 20 Northrop Grumman organizations have been externally appraised at CMMI Level 5.

Dr. Hefner has over 30 years of experience in software and systems development, research, and management, and has served in industrial, academic, and government positions. He has published over 60 papers. Dr. Hefner is an original member of the CMMI project, an SEI-authorized Instructor and Lead Appraiser, and a Six Sigma Black Belt and trainer.

Location

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Boeing Conference Center
Building 28
5301 Bolsa Avenue
Huntington Beach CA 92647